Globant Acquires Majority Stake in Huddle and Expands Operation to Chile
By Narayan Ammachchi Nearshore IT services and software firm Globant has acquired a majority stake (86.25%) in Huddle Group, a software developer with operations in the United States, Argentina and...
View ArticleShared Services Insider: Scotiabank Strikes Oil in Trinidad
By Loren Moss The twin island republic of Trinidad & Tobago has until recently not been on the radar of many BPO or SSC operations, but this may be changing. After previous false starts, the...
View ArticleNTT DATA Seals Deal to Acquire Spanish IT Firm Everis
By Narayan Ammachchi NTT DATA Corp, the ICT services unit of Japan’s NTT group, has announced that it has signed a deal to purchase Spain’s second-largest information technology firm Everis, which has...
View ArticleiGATE Secures Huge Data Management Contract with UBS
By Narayan Ammachchi iGATE Corp says it has secured the “largest” contract from Swiss banking giant UBS for managing data services, a sign of the growing influence of Indian outsourcing firms in...
View ArticleIBM to Overhaul Sao Paulo Airport’s Technological Infrastructure
By Narayan Ammachchi IBM has won a deal in Brazil that will see the U.S. firm use its technology to smooth operations in Sao Paulo International Airport. IBM says it has already begun redesigning the...
View ArticleSale of Telecom Italia’s Argentina Unit Comes Under Investigation
By Narayan Ammachchi Italian market regulator Consob has reportedly begun an investigation into Telecom Italia’s decision to sell its stake in Telecom Argentina. This report from Reuters comes barely...
View ArticleGenpact Wins Major Deal to Provide French Investment Bank with IT Support
By Narayan Ammachchi Indian outsourcing firm Genpact has landed a multi-year contract with the investment banking arm of the Paris-based Credit Agricole group. Under the agreement, Genpact will help...
View ArticleMRM Merges with Brazilian Digital Agency E/OU
By Narayan Ammachchi Digital marketing agency MRM, a unit of the McCann Worldgroup, has acquired Brazilian digital and CRM services agency, E/OU. The two companies will now be merged under the name...
View ArticleReport: Altice in Talks to Purchase Orange Unit in Dominican
By Narayan Ammachchi European cable and telecom investor group Altice is reportedly in talks to purchase France telecom company Orange’s unit in the Dominican Republic. “An accord could be announced as...
View ArticleBrazil’s Totvs Acquires Local Rival Seventeen
By Narayan Ammachchi Totvs has wrapped up a deal to acquire a 100% stake in a local IT solutions provider Seventeen Tecnologia da Informação em Informática for about $18 million, further bolstering its...
View ArticleWipro Acquires US-Based Opus CMC for $75 Million
By Narayan Ammachchi Wipro has acquired mortgage services provider Opus CMC for $75 million as the Indian outsourcing firm digs deeper in its search for BPO contracts in the lucrative US home-loan...
View ArticleJamaican Firm to Build Huge Tech Park for BPO Operations
By Narayan Ammachchi Real estate firm Mark Kerr-Jarrett is gearing up to construct a huge commercial block at its tech park in Montego Bay for BPO companies looking to set up operations in Jamaica....
View ArticleBrazil’s Appetite for English Leads British Firm to Acquire Grupo Multi
By Narayan Ammachchi British education group Pearson has agreed to acquire a 100% stake in Brazil’s English teaching firm Grupo Multi for $721 million. Grupo Multi teaches English language to over...
View ArticleNeoris Seals Huge Outsourcing Deal with Cemex
By Narayan Ammachchi Latin America’s second largest IT consulting firm Neoris has landed a $500 million deal with Cemex, one of the world’s biggest cement companies, to provide IT outsourcing services...
View ArticleSutherland Launches Global Delivery Center in Jamaica
By Narayan Ammachchi Sutherland Global Services (SGS) has launched a huge delivery center at the University of the West Indies, raising the prospects of creating more than 3,000 jobs in Jamaica. This...
View ArticleCessi and Fedesoft Sign Joint Promotion Partnership
By Narayan Ammachchi IT industry associations in Argentina and Colombia have teamed up to jointly promote IT and outsourcing companies in their respective countries, building on the growth achieved in...
View ArticleQuatrro to Launch F&A BPO Service from Trinidad and Tobago
By Narayan Ammachchi Global KPO firm Quatrro Global Services and the Caribbean Electronic Payments Systems are gearing up to launch BPO operations in Trinidad & Tobago. The two firms signed a...
View ArticleBill Gates Buys Mexico’s Luxury Punta Mita Resort
By Narayan Ammachchi Bill Gates, Microsoft’s co-founder and one of the richest men in the world, has reportedly purchased Mexico’s picturesque Four Seasons Punta Mita resort from Strategic Hotels &...
View ArticleConvergys Swallows Stream in History-Making Nearshore Merger
By Narayan Ammachchi Convergys has agreed to acquire Stream Global Services for $820 million, creating one of the largest call center focused operators in the region, and making history as perhaps the...
View ArticleWayin Buys Argentine Social Media Analytics Firm
By Narayan Ammachchi U.S. technology start-up Wayin has acquired Argentina’s analytics firm Comenta TV in order to obtain tools that will help businesses measure and leverage consumer activity on...
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